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1102 Business Set, user instructions

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3COM 1102 Business Set, user instructions

On the 1102 NBX Business Phone model, a two-line, 18-character LCD display provides visibility of the system's directory of internal users and Caller ID information. There is a 10mb LAN uplink device hub port on the bottom of the set. Use it to connect your PC to the LAN for access to the application, so you can set your user preferences. Half Duplex Speakerphone included.

LCD Directory Buttons: These three programmable (or "soft") buttons let you operate the phone's internal directory. Press the SELECT button to dial the name currently displayed in the LCD display. Press EXIT to return the LCD view to the current status screen.

Scrolling Buttons: The two buttons below the LCD Directory buttons let you scroll within the directory, missed calls, Answered calls, Dialed calls, System Speed dial and Personal Speed dial numbers. Use the (\/) button to move downward in the LCD internal directory. Use the (/\) button to scroll upward.

Forward to Voice Mail Button: Pressing the FWD MAIL button sends all your incoming calls directly to your voice mail after one and a half rings.

Hands-free Button: Pressing the HANDS-FREE button enables the business phone to accept internal (intercom) calls without your having to lift the handset for hands-free conversation.

Message Waiting Button: When the LED next to this button is lit, press the blue MSG button to hear messages left in your voice mail mailbox.

Mute Button: Press this button during a speakerphone conversation with a remote caller when you wish to silence a local distraction (such a siren or jet take-off) or to address a private remark to someone in the room.

Volume Controls: These control the volume for the speaker, the handset, and the ringer. Press the top button to make a voice or the ring louder. Press the bottom button to make a voice or the ring softer.

Speaker Button: When you wish to include others who are with you in a room in a telephone conversation, press the SPEAKER button. This activates the loudspeaker and microphone built into the phone, enabling you to hang up the handset. A red LED above the button reminds you that the phone is active. To end the call, press SPEAKER again, or momentarily lift and put down the handset.

Redial Button: Often one encounters a busy signal when first placing a call. The button labeled REDIAL automatically dials again the set of digits most recently dialed from your key pad or CTI application. This enables you to make repeated tries to reach someone without having to look up the number each time.

Conference Button: While on a call, you can widen a discussion by drawing in additional parties. Pressing the CONFERENCE button puts all active parties on hold and selects a new line on which you can dial a new conferee (linking up to a total of four phones, including yours). When you press the CONFERENCE button again, all previously conferenced parties are connected and can join in the conversation.

Transfer Button: When a caller needs to talk to someone else, press the TRANSFER button to send the call from your phone to any other internal line or, if your call permissions allow, to an outside line. You can transfer a call either without notifying the recipient (one-touch or "blind" transfer), or by first ringing up the recipient (two-touch or "announced" transfer). If the party does not answer, the caller will be returned to you.

Hold Button: Press the HOLD button to temporarily put aside a call without hanging up. This enables you to handle another task, such as pursuing information for the caller on hold The Access button for the line on which the call came in blinks slowly to remind you that you have a call on Hold. To return to the caller on Hold, press the blinking Access button. If you forget and leave a caller on hold, after an interval set by your administrator, your phone will ring you back to remind you that the call is still waiting.

Round Access Buttons (With LEDs): These buttons can be programmed to speed dial internal numbers (for individuals or Call Groups and Hunt Groups, to speed dial external numbers as your permissions allow. A Label making function lets you print labels to describe the functions currently programmed into the buttons.
Feature Access Buttons (Without LEDs): Five of these oval buttons come from the factory pre-programmed: Feature Code (enables you to access other programmed routines), Direct Mail Transfer, Call Park, Flash, (unassigned) and Release Call (for use with a headset.) These buttons can also be assigned other functions by the system administrator.

Program Button (With LED): This button is used to program a Static IP address into the NBX Phone.


Last Updated on Sunday, 11 July 2010 14:16