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3Com NBX FAQs

Are there 3Com NBX expansion chassis options for use with the V3000, V5000 and V3001 chassis? 3Com's position is to use the 3Com SuperStack 3 NBX V5000 / V3000 Gateway chassis with the listed chassis for expandability. This free-standing chassis comes with 4 slots, and is equipped with both a back plane and power supply. However, some of our users have notified us that they used their existing 3Com NBX 100 chassis with an 3Com NBX up-link card, with the listed chassis, for expandability as well. Call us at 800-544-0059 if you have any further questions.
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# Article Title Author
1 What steps do you take to transfer a 3Com NBX chassis licenses and database to a back-up hard-drive? Jeff Condon
2 Can you transfer licenses from an 3Com NBX chassis to another 3Com NBX chassis? Jeff Condon
3 Can I use a Polycom phone on the V3000 chassis, in that it has a Polycom license? Jeff Condon
4 Do you provide board-level bench test repair services on 3Com devices? Jeff Condon
5 What is the preferred power supply source for 3Com phone devices? Jeff Condon
6 Can I still purchase discontinued 1102 and 2102 series phones, and are they still service supported? Jeff Condon
7 Do we have updates to PCXSET, Call Reports, TAPI Dial, etc.? Jeff Condon
8 With R6.0, can you listen in to a conversation on another ext / is there a license required? Jeff Condon
9 Do you require any additional purchases (i.e. licenses) to upgrade from R4.1.77 to R6.0? Jeff Condon
10 How do I replace an NBX phone on the system? Jeff Condon
11 What do I do if I can't remember / find the Password to my NBX 100, V3000 or V5000 chassis? Tom Adkins
12 Are there 3Com NBX expansion chassis options for use with the V3000, V5000 and V3001 chassis? Tom Adkins
13 Who primarily uses the 3Com NBX V3001 Analog Platform chassis? Jeff Condon
14 3Com and daylight Savings Time Tom Adkins
15 What methods should I use to back up my dial plan, my data base, and licenses in my configuration? Tom Adkins
16 What is the significance of the 4.1.77 download on the NBX 100? Should I consider version 5 or 6? Tom Adkins
17 On the 3Com NBX 100, 3ComV3000, and 3ComV5000, what is "IP on-the-Fly", and why do I need it? Tom Adkins
18 How can I find the original manuals, and guides for the earlier equipment? Tom Adkins
19 How can I get the Tech bulletins available for the various product offerings in the NBX line? Tom Adkins
20 What downloads are available for the NBX 100, the V3000, and the V5000 product lines? Tom Adkins
21 Can I use a standard 2.4 GHz wireless handset and base station on the NBX? Tom Adkins
22 How do the packets in the VoIP network get priority to avoid break up, echo, static, or dropout? Tom Adkins
23 Is the NBX platform the only VoIP platform, that 3Com makes? Tom Adkins
24 What choices do we have to provide conference room phone functions, with the NBX? Tom Adkins
25 In a new installation, would I be wise to plan all digital lines or all analog lines? Tom Adkins
26 What is the advantage of using the digital line card 3C10116 Rev D, over revision A, B, C? Tom Adkins
27 How many NBX systems are installed, and how well have they held up in service to date? Tom Adkins
28 Are any "off the shelf" digital devices that just "Plug and Play" on the NBX? Tom Adkins
29 How can I use analog devices like fax machines, and credit card validators, with the NBX? Tom Adkins
30 What should be done for repair of the phones and cards, that are replaced, as they go down? Tom Adkins
31 What spares do I need on the shelf ,to assure that I can get my system up ASAP, after an outage? Tom Adkins
32 What is the expected life of the NBX system, not in the text book sense, but in the real World? Tom Adkins
33 What external factors inhibit VoIP transmissions, over RJ45 jacks, and Category 5, 6, 7, cable? Tom Adkins
34 If I have a failed telephone, how can I save the info from that phone to use on a replacement Tom Adkins
35 How does the NBX auto discovery feature work / not work? Tom Adkins
36 If I put a system in at work, can I take a phone home and use it remotely? Tom Adkins
37 Do the 1100 series, the 2100 series, and the 3100 series phones act as computer hubs? Tom Adkins
38 Can I use "off the shelf" computer parts, on my NBX? Tom Adkins
39 Can the V3000 processor #3C10600 B act as a stand alone unit? Tom Adkins
40 In the 3Com world, what is an FRU and what is its function? Tom Adkins
41 If I have an NBX at multiple locations will I need anything special for interoperability? Tom Adkins
42 What is the ideal place to put your fax machine? Tom Adkins
43 Is there an easy source for troubleshooting NBX dial plan problems? Tom Adkins
44 Why are some phones available in multiple colors and others only in Executive Grey? Tom Adkins
45 The NBX 100 has a power port on the front that has two settings. What is this for? Tom Adkins
46 What are the power options available for the 1100, the 2100 and the 3100 series phones? Tom Adkins
47 Are the plastic designation strips and paper indication strips available, for replacement? Tom Adkins
48 Is the lower face plate bar on the 3100 series phones (3101, 3102, 3103) replaceable? Tom Adkins
49 Does the 3100, 1100, or 1200 series phone line require licenses to operate? Tom Adkins
50 Does the 3100 hundred phone series have any significant difference, from the previous series models? Tom Adkins
 
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