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Monday, 06 September 2010
 
 
NBX FAQs
Are there 3Com NBX expansion chassis options for use with the V3000, V5000 and V3001 chassis? 3Com's position is to use the 3Com SuperStack 3 NBX V5000 / V3000 Gateway chassis with the listed chassis for expandability. This free-standing chassis comes with 4 slots, and is equipped with both a back plane and power supply. However, some of our users have notified us that they used their existing 3Com NBX 100 chassis with an 3Com NBX up-link card, with the listed chassis, for expandability as well. Call us at 800-544-0059 if you have any further questions.
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Item Title Author
What is offered in NBX Software 6.0? Dave
Can I use a 3Com Analog Terminal Adapter on any other system? Dave
What is an IP phone system? Dave
What is an auto sensing switch? Dave
Will any problem occur if I use an 802.3 compliant switch with the 3Com phones? Dave
What is the 802.3Af or IEEE802.3af standard for Power over Ethernet use in general? Dave
What switch platforms did 3Com create to match the Power over Ethernet (PoE, Ethernet power) require Dave
What are the equipment requirements for the 3Com system Power over Ethernet (PoE)? Dave
What version, phone, or chassis, is required to use the 3102B (3C10402B) voip 3Com telephone set? Dave
What version, phone or chassis, is required to use the 3102 A (3C10402A) voip 3Com telephone set? Dave
Where can I get the V3000 and V5000 expansion chassis, (3C10605A) and what are its advantages? Dave
Where can I get the cards that are used in my system? Dave
Where can I get spare handsets, (3C10368), vented power supplies, (3C10224) and rebuilt phone sets? Dave
Can I get licenses such as Group 2 Phone Licenses, and VTL Licenses, going forward? Dave
How will I get support (service) for my system if the NBX is discontinued? Dave
What steps do you take to transfer a 3Com NBX chassis licenses and database to a back-up hard-drive? Jeff Condon
Can I use a Polycom phone on the V3000 chassis, in that it has a Polycom license? Jeff Condon
Do you provide board-level bench test repair services on 3Com devices? Jeff Condon
What is the preferred power supply source for 3Com phone devices? Jeff Condon
Can I still purchase discontinued 1102 and 2102 series phones, and are they still service supported? Jeff Condon
Do we have updates to PCXSET, Call Reports, TAPI Dial, etc.? Jeff Condon
With R6.0, can you listen in to a conversation on another ext / is there a license required? Jeff Condon
Do you require any additional purchases (i.e. licenses) to upgrade from R4.1.77 to R6.0? Jeff Condon
How do I replace an NBX phone on the system? Jeff Condon
What do I do if I can't remember / find the Password to my NBX 100, V3000 or V5000 chassis? Dan Lange
Are there 3Com NBX expansion chassis options for use with the V3000, V5000 and V3001 chassis? Dan Lange
Who primarily uses the 3Com NBX V3001 Analog Platform chassis? Jeff Condon
3Com and daylight Savings Time Tom Adkins
What methods should I use to back up my dial plan, my data base, and licenses in my configuration? Tom Adkins
What is the significance of the 4.1.77 download on the NBX 100? Should I consider version 5 or 6? Tom Adkins
On the 3Com NBX 100, 3ComV3000, and 3ComV5000, what is "IP on-the-Fly", and why do I need it? Tom Adkins
How can I find the original manuals, and guides for the earlier equipment? Tom Adkins
How can I get the Tech bulletins available for the various product offerings in the NBX line? Tom Adkins
What downloads are available for the NBX 100, the V3000, and the V5000 product lines? Tom Adkins
Can I use a standard 2.4 GHz wireless handset and base station on the NBX? Tom Adkins
How do the packets in the VoIP network get priority to avoid break up, echo, static, or dropout? Tom Adkins
Is the NBX platform the only VoIP platform, that 3Com makes? Tom Adkins
What choices do we have to provide conference room phone functions, with the NBX? Tom Adkins
In a new installation, would I be wise to plan all digital lines or all analog lines? Tom Adkins
What is the advantage of using the digital line card 3C10116 Rev D, over revision A, B, C? Tom Adkins
How many NBX systems are installed, and how well have they held up in service to date? Tom Adkins
Are any "off the shelf" digital devices that just "Plug and Play" on the NBX? Tom Adkins
How can I use analog devices like fax machines, and credit card validators, with the NBX? Tom Adkins
What should be done for repair of the phones and cards, that are replaced, as they go down? Tom Adkins
What spares do I need on the shelf ,to assure that I can get my system up ASAP, after an outage? Tom Adkins
What is the expected life of the NBX system, not in the text book sense, but in the real World? Tom Adkins
What external factors inhibit VoIP transmissions, over RJ45 jacks, and Category 5, 6, 7, cable? Tom Adkins
If I have a failed telephone, how can I save the info from that phone to use on a replacement Tom Adkins
How does the NBX auto discovery feature work / not work? Tom Adkins
If I put a system in at work, can I take a phone home and use it remotely? Tom Adkins
 
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  • NBX User Tips  ( 11 items )
    This section of the site is reserved to create usable ideas and shortcuts for "work arounds" and "short term fixes". In Addition, it provides general information on systems and their individual application documents...this is handy when you are thinking through a problem, for which you are already know most of the solution.  We urge you to help the rest of the NBX Group Community, by providing useful content that may make certain issues easier to correct or define. You may even find a clever solution, that will allow all of us to live a happier life with the NBX.... Please forward any you may discover. If your individual NBX problem is getting tiring, or seems too complex, call us at 1 800 544 0059. We can help with pesky dial plans, Netset issues, failure to auto discover, and about 100 other minor issues, that may trouble you... just let us know, by asking for tech service consulting, any business day.... even on Saturday!
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